How do I know what size to order?
Use the Size Chart and order the size you would normally wear. You can also include your measurements in the Note Section of your order.
How much is shipping?
Regular Shipping $10.00
Express Shipping $35.00
Do you ship internationally?
Please email us at firstname.lastname@example.org
How do I track my order?
Once your order is ships, we’ll send you an email that contains the tracking information.
How long is processing?
“Made to Order” items takes 6 to 10 business days to process, then it is shipped. (Some items may take longer to process.)
Items that are “In Stock” are shipped within two days of your order date.
*Each product description will specify whether it is “Made to Order” or “In Stock”.
How do I return an item?
Send an email to email@example.com informing us that you will be returning your item. Include your order number and the name used to order in the email. You have 10 days to return the item from the email confirming the shipping date.
Please provide us with the return tracking number of the item shipped. We are not responsible for lost packages made by the postal service.
Shipping charges are not refundable.
All items must be in original, new, unworn, undamaged and unaltered condition with ALL tags attached. If your return item is not in “NEW” condition, it will be returned to you.
Once we receive your return, we will email you notification.
Can I get a refund?
Yes. Refunds are issued at the purchase price of your order. Refunds are issued through Paypal.
Please allow 1 week for processing the refund, once we receive your item back. We will send you an email confirmation once your return is complete.
Can I return a “Made to Order” item?
Made to Order items can be exchanged for SIZE ONLY.
Sale items can only be exchanged for size.
Swimwear can only be exchanged for size.
*Swimwear must have tags attached and the hygiene sticker in place/attached.
*Any other questions, please email us at firstname.lastname@example.org